After 35+ years repairing vehicles for South Dakota drivers, we’ve heard every auto body question imaginable. Here are the 20 questions we answer most often at Boxy’s Paint & Body.

Estimates and Pricing

1. Are estimates free at Boxy’s?

Yes, completely free. We provide detailed written estimates at no charge. You’re never obligated to proceed with a repair after receiving an estimate from us.

2. How accurate are estimates before seeing hidden damage?

Initial estimates are based on visible damage. During disassembly, hidden damage often appears — damaged brackets, reinforcements, or structural components that couldn’t be seen externally. We document and photograph all additional damage and submit supplement claims to your insurance for covered repairs. You’ll always know before we proceed with any additional work.

3. Do you charge for storage if my car sits in your lot?

We coordinate scheduling to avoid lengthy storage. Contact us at (605) 543-5568 to discuss your timeline.

Insurance and Payments

4. Do you work with my insurance company?

Yes. Boxy’s Paint & Body works with all insurance companies. We coordinate directly with adjusters, handle supplement claims, and guide you through the entire process. See our complete insurance guide.

5. Do I have to use my insurance’s preferred shop?

No. In South Dakota and all US states, you have the legal right to choose any licensed repair facility. Your insurance may suggest preferred shops but cannot require you to use them.

6. Can Boxy’s pick up my vehicle for repairs?

Yes. Boxy’s offers free pick-up and drop-off service throughout the Sioux Falls area, Harrisburg, Brandon, Tea, and surrounding communities — particularly useful when your vehicle isn’t drivable.

Repair Process

7. Will my repaired vehicle look exactly the same as before?

Our goal is always an invisible repair. Using spectrophotometer color matching, blend and fade techniques, and quality materials, Boxy’s repairs are designed to be indistinguishable from the original finish. Our Lifetime Warranty stands behind the quality of every repair.

8. Should I get multiple estimates?

You’re welcome to get multiple estimates. Be aware that very low estimates often indicate cut corners — cheaper parts, thinner paint film, or incomplete repairs. Boxy’s provides itemized estimates so you can compare exactly what’s included.

9. What are OEM parts and should I request them?

OEM (Original Equipment Manufacturer) parts are made by your vehicle’s manufacturer. They’re guaranteed to fit correctly and meet original safety specifications. Aftermarket parts vary in quality. We discuss parts options with you and advocate for appropriate parts in your insurance claim.

10. Can you repair my car after the airbags deployed?

Yes. Airbag deployment indicates a significant collision with structural damage. We handle complete airbag module replacement, structural repair, and ADAS recalibration after major collisions. This is complex work that requires our level of expertise and equipment.

Specialty Services

11. Do you repair boats in South Dakota?

Yes. Boxy’s has extensive fiberglass boat repair experience. We repair hull damage, gel coat, and structural fiberglass components. See our Specialty Vehicle Repair guide.

12. Can you repair my RV?

Yes. We repair RV aluminum siding, fiberglass components, roofs, and complete body panels. Hail damage to RVs is a common repair we handle throughout SD storm season.

13. Do you install spray-in bed liners?

Yes. Boxy’s installs spray-in truck bed liners for all makes and models. Spray-in liners are superior to drop-in liners in durability and moisture protection.

14. What is PDR (Paintless Dent Repair)?

PDR uses specialized tools to massage dents back to shape from behind the panel without disturbing the paint. It’s faster, less expensive, and preserves your factory paint warranty. Ideal for hail damage and door dings where paint is intact.

Hail Damage

15. Is hail damage covered by insurance?

Yes — hail damage falls under comprehensive coverage, not collision. Comprehensive deductibles are typically lower than collision deductibles. Boxy’s handles the complete hail damage claim process.

16. How quickly after a hail storm should I bring my vehicle in?

As soon as possible. After major hail events, body shops get very busy. Document your damage with photos immediately after the storm and contact us at (605) 543-5568 to schedule quickly.

Location and Loaner Car

17. Where is Boxy’s Paint & Body located?

We’re located at 25731 Cottonwood Ave, Sioux Falls, SD 57107 — at the Crooks/Renner exit, approximately 3 miles north of Sioux Falls on Interstate 29. Easy access from the interstate for customers throughout the region.

18. Do I really get a free loaner car?

Yes, completely free. While your vehicle is being repaired, Boxy’s provides a loaner car at no charge. No rental car company to deal with, no daily fees.

19. Who owns Boxy’s Paint & Body?

Boxy’s is a family-owned business founded in 1989, owned and operated by James and Stacy Miron. We’re not a franchise or national chain — we’re your local South Dakota neighbors with 35+ years of roots in this community.

20. What makes Boxy’s different from other body shops?

Three things: (1) 35+ years of experience in South Dakota — we know the regional damage patterns and insurance landscape; (2) Free loaner car — most shops don’t offer this; (3) Lifetime Warranty — we stand behind every repair permanently. Call (605) 543-5568 to experience the Boxy’s difference.

Frequently Asked Questions

How long does auto body repair take at Boxy’s?

Minor repairs take 1–3 days; moderate collision damage 5–10 business days; major structural repairs 2–4 weeks. We provide a free loaner car throughout your repair so you’re never without transportation.

Does Boxy’s offer a warranty on body repair work?

Yes. All repair work at Boxy’s Paint & Body comes with a Lifetime Warranty. If there’s ever an issue with our workmanship, we make it right at no cost to you.

What should I do immediately after a collision in South Dakota?

1) Ensure everyone is safe and call 911 if needed; 2) Move vehicles out of traffic if possible; 3) Exchange information with all parties; 4) Document damage with photos; 5) Contact your insurance company; 6) Call Boxy’s at (605) 543-5568 — we handle everything from there.